Incident n°52 : VSC1 outage.

Hello,

We have been informed there is VSC1 outage. We are on issue. Seem, an alimentation is broken. The server doesn't start.

Out technicians go to datacenter. We will add 7 days to all users, please do not open a ticket for it. 

We update this task soon as possible.

 

For your information 16:33 GMT +1 : 

 

2019-08-21 16:33:20 Power Unit: Power Unit sensor, power lost error was asserted

 

Our technicians are in datacenter at ~22h.

2019-08-21 21:50:10 : We arrive at datacenter in 6 minutes.

2019-08-21 22:11:49 : Back online